Last updated: July 2026
Exirfadmaal ("we," "us," or "our") provides mobile phone and tablet repair, IMEI check, unlock, and training services. This Privacy Policy explains how we collect, use, and protect information when you visit our website or use our services.
1. Information We Collect
We may collect the following information when you contact us, book a repair, or request a service:
- Name, phone number, and email address
- Device information (brand, model, IMEI number) submitted for repair, IMEI check, or unlock services
- Messages you send us via WhatsApp, phone, or our website contact form
- Basic usage data such as pages visited, collected automatically through standard website analytics
2. How We Use Your Information
We use the information we collect to:
- Diagnose and carry out repairs, IMEI checks, or unlock requests
- Communicate with you about your device, order, or booking
- Provide customer support and respond to inquiries
- Improve our services, website, and course offerings
3. IMEI and Device Data
IMEI numbers and device data submitted for repair or unlock services are used solely to perform the requested service and are not shared with third parties except as required to complete the service (for example, with a manufacturer or carrier for unlock verification) or where required by law.
4. Data Sharing
We do not sell your personal information. We may share limited information with trusted service providers who help us operate our business (such as messaging platforms like WhatsApp), and only to the extent necessary to provide our services.
5. Data Security
We take reasonable precautions to protect the information you share with us. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Cookies and Website Data
Our website may use basic cookies or similar technologies through the platform it is hosted on, to help the site function correctly and to understand general traffic patterns.
7. Your Rights
You may contact us at any time to ask what information we hold about you, to request corrections, or to request deletion of your information, subject to any legal or operational requirements (for example, records needed for warranty purposes).
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Phone / WhatsApp: +252 656398922
- Email: hello@exirfadmaal.example